Get Started

1. Phone Interview
Our admission coordinator will schedule a time to conduct an initial phone interview to gather as much information about your loved one’s needs as well as the family’s needs. Once this information is gathered, we will then schedule an appointment to meet with one of our RN coordinator to begin the next step.

2. Care Plan Meeting
Our care plan meetings are designed to assess your loved ones, home environment, and recommend and plan care based on information provided. After the care plan meeting, a person-centered plan is developed with the family’s permission. No plan is implemented until the family approves the plan.

3. Caregiver Selection
Our RN coordinator along with our admissions coordinators work together to select caregivers based on the needs and interests of the client and family. This process can be tedious but through. We take into consideration various factors to select the proper caregiver for your loved one. Experience as well as personality is taken into consideration during the selection process with a home visit arranged before the final decision is made.

4. Care Monitoring
Caregivers are required to document (care notes) daily about the day-to-day activities as well as the care provided. Care notes remain on-site at the homes. Our RN monitors the caregivers by doing unscheduled visits.sx

Staffing can be provided 24 hours a day, 7 days a week. There is a minimum of eight paid hours on any schedule.

Payment Options – We accept the following forms of payment:

Medicaid Clients
We participate in Maryland’s Medicaid Waiver Programs. Our staff may be able to assist with the application process (must be Medicaid eligible).

Long-Term Care Insurance
We can assist with long-term care insurance paperwork and reimbursement.

Private Pay Clients
Out-of-pocket expense paid by the client with a minimum of four paid hours on any schedule.

Workman’s Compensation
If you are receiving workman’s Comp because on work-related injury, we will bill the workman’s comp claim directly.

Baltimore County Department of Aging
We coordinate with them to provide services for older adults, adults with disabilities, and their families to maximize safety, health, and independence.